baji affluent's Privacy Policy

Introduction and Scope

baji affluent (hereinafter referred to as "we", "our", or "the platform") places the highest importance on the privacy of its users. This privacy policy applies to all services provided through the bajiaffluent.cam website and its applications.

This policy applies to users in Bangladesh and is consistent with the data protection regulations in force in Bangladesh. By accessing our website or creating an account, you agree to the terms of this policy. For full details on the terms governing use of our services, please read the Terms and Conditions page.

This policy may be updated at any time. In the event of changes, we will post a notice on the website and update the "Last Updated" date at the top of the document. You are advised to check this page regularly.

Information Collection

baji affluent collects information in two ways: (a) information you provide directly, and (b) information collected automatically from your browsing and usage patterns.

2.1 Information You Provide

You provide the following information when registering an account, completing a transaction, or contacting us for support:

• Full name and date of birth
• Mobile number and email address
• Mobile wallet number linked to bKash, Nagad, Rocket, or Upay
• Identity verification document details
• Content of communications made to our support team

2.2 Automatically Collected Information

When you use baji affluent's website or app, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Time and duration of site access
• Pages and sections visited
• Referral source (which page or link you came from)
• Game participation, bet types, and transaction history

2.3 Information Received from Third Parties

Some limited information may be collected through payment processors or identity verification services. This information is used solely for account security and fraud prevention purposes.

Purpose of Information Use

baji affluent limits the use of collected information to the purposes described below. Your information is not used for any unrelated purpose.

3.1 Service Operations

• Creating, managing, and verifying accounts
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay
• Managing bonuses and promotional offers
• Maintaining game history and betting records

3.2 Security and Compliance

• Preventing unauthorised access to accounts
• Detecting fraud and suspicious activity
• Ensuring age verification (compliance with the 21+ age rule)
• Meeting applicable regulations and legal obligations

3.3 Support and Communication

• Providing customer support via live chat and email
• Sending important account-related notifications
• Sending promotional information, if you have given consent

3.4 Service Improvement

• Analysing website and app usability
• Identifying and resolving technical issues
• Research for planning new services and features

Information Storage and Retention

baji affluent retains collected information for specified periods, which depend on the type and purpose of the information.

4.1 Active Account Information

All account information is retained while your account remains active. This includes transaction history, game records, and bonus usage details.

4.2 After Account Closure

Even after an account is closed, certain information may be retained for a set period for legal obligations, fraud investigations, or dispute resolution purposes. Once that period ends, the information is securely deleted or anonymised.

4.3 Storage Location

Your information is stored on secure servers. When transferring data or storing it on third-party servers, we ensure that the applicable security standards are maintained.

Sharing Information with Third Parties

baji affluent does not sell or rent users' personal information for commercial purposes. However, limited information is shared in certain specific cases necessary for service operations.

5.1 Service Provider Partners

Trusted third parties are engaged to process payments and manage technical infrastructure. These partners may only use information within the scope of the contracted services they provide.

5.2 Legal Requirements

Information may be disclosed to the relevant authorities on the basis of court orders, government investigations, or other legal requirements. In such cases, we do not provide any information beyond what is legally required.

5.3 Business Restructuring

In the event of a company merger, acquisition, or restructuring, user information may be transferred to the new authority. In such cases, the existing privacy policy will continue to apply and users will be notified.

Cookies and Tracking

baji affluent's website and app use cookies and similar technologies. Cookies are small text files stored in your browser or device that improve the site's performance and user experience.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login status, manage sessions, and ensure security. Disabling these cookies may disrupt the site's core services.
• Functionality Cookies: Used to remember your preferred language, theme, and other settings.
• Analytics Cookies: Used to monitor site traffic and usage patterns. This information is analysed in aggregate form.

6.2 Cookie Controls

Most browsers offer the option to block or delete cookies. Please note that disabling certain cookies may cause some site features to not work properly. Instructions for changing cookie settings can be found in your browser's help section.

Information Security Measures

baji affluent uses industry-standard technology and processes to protect user information. Our security framework is continuously reviewed and improved.

7.1 Technical Security

• All data transfers secured through SSL (Secure Sockets Layer) encryption
• Encryption of stored data
• Firewall and intrusion detection systems
• Regular security audits and risk assessments
• Two-factor authentication via OTP verification

7.2 Organisational Security

• Data protection training for staff
• Access to information controlled on a need-to-know basis
• Rapid response plan in the event of a data breach

7.3 User Responsibilities

While we ensure the highest level of security on our end, your role in keeping your account secure is also important. Not sharing your password with anyone, using a strong password, and logging out after using an unfamiliar device — these habits keep your account secure.

Your Rights

baji affluent users have the following rights regarding their personal information.

8.1 Right of Access

You may request a copy of the information we hold about you at any time. This request can be made through customer support and will be responded to within a reasonable time.

8.2 Right to Rectification

If your account contains incorrect or incomplete information, you may request that it be corrected. This change can be made through your profile settings or via our support team.

8.3 Right to Account Closure and Data Deletion

You can request to close your account. After account closure, any data that is no longer required beyond legal obligations will be deleted within the designated period.

8.4 Right to Withdraw from Marketing Communications

You can withdraw your consent at any time if you want to stop receiving promotional messages and offer-related communications. This does not affect important account-related notifications.

Protection of Minors

baji affluent's services are only for individuals aged 21 or above. We do not collect information from minors or open accounts for them under any circumstances.

9.1 Age Verification

Declaring your age at the time of account registration is mandatory, and it is confirmed through identity verification when required. If anyone under the age of 21 registers, that account will be cancelled and the associated data will be deleted.

9.2 What Parents Should Do

If a parent believes their minor child has used this service, please contact our support team immediately. We will act promptly and delete all data collected from that account.

Policy Changes

baji affluent reserves the right to change or update this privacy policy as needed. We notify users through different methods depending on the extent and nature of the changes.

10.1 In Case of Major Changes

If there are significant changes to how data is used or to user rights, we will send a notification to the registered email or mobile number and clearly announce it on the site.

10.2 Minor Updates

For small changes or language clarifications, the updated date on this page will be changed to reflect the update. Regular users of the service are advised to review this policy from time to time.

10.3 Continued Use After Updates

If you continue to use the service after a policy update, you will be considered to have agreed to the updated policy. If you do not agree to the changes, the option to close your account is always available.

Contact

If you have any questions, complaints, or data-related requests regarding this privacy policy, please contact us. baji affluent's support team is available seven days a week, twenty-four hours a day, in both Bengali and English.

For answers to general service-related questions, visit our Frequently Asked Questions (FAQ) page — it has detailed information on accounts, payments, and other topics.